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Good to Know

General terms & conditions

Plan your holiday


General conditions

  • All rooms dispose of bath or shower, hair dryer, safe, minibar, satellite tv, radio, internet access.
  • The prices are per person and per day and include overnight-stay, rich breakfast buffet, menu of choice at dinner, taxes, service charges, use of the swimming pool and the wellness centre.


Discounts for children Summer 2017


With extra bed or sofa bed when sharing parents' room; minimum stay one week.
Special discounts for children during the Summer for Kids period, take a look at our offers.

Age 15.06.2017 - 23.09.2017

0 - 3 € 30,00

3 - 6 -50%

6 - 8 -40%

8 - 12 -30%

ab 12 -20%



Reductions:

  • € -8,00 for bed and breakfast

Tourism Tax

  • Till 31.12.2017 Euro 2,00 / person / day from 14 years away. From the 01.01.2017 Euro 2018
  • This tax is not included in the rates shown on the web page


Supplements:

  • Double room used as a single room: price depends from the requested period (high or low season)
  • Cot: from 30 to 40 Euros per day depending on the period, meals included
  • Room service: € 4,00


Arrivals and departures:

  • Guests can occupy the rooms from 14, 00 on day of arrival and are required to vacate the rooms by 10, 00 on departure day. If you do not intend to have dinner on your arrival day we kindly ask you to let us know.


Booking, deposit and cancellation:

  • Booking is only valid after a having received a written confirmation and having paid the requested deposit. In case of cancellation within 22 days before the start of your vacation we will charge the deposit and in case of cancellation from the 21th day before your arrival date we will charge 90 % of the total price; for delayed arrivals and earlier departures we calculate the full daily price. In order to avoid these cancellation charges we recommend you to effect a travel insurance (see below).
  • It is our intention to maintain the prices stated above. However, the rates of the hotel will be adjusted in case of unpredictable tax changes.


Payment methods:

  • Cash, cheque, bancomat or credit card (no Amex, Diners)
  • Bank details: Cassa Raiffeisen Val Badia, subsidiary of La Villa: SWIFT: RZSBIT21708 IBAN: IT 42 E 08010 58181 000307007370


Animals:

  • Small dogs and cats are accepted in accordance with the hotel direction.
  • However, animals are not allowed in common areas.
  • 10 € / day will be calculated (without meals)


European Travel Insurance

  • Have a look at the European Travel Insurance: Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this cancellation insurance, with which you are covered by "Europäische Reiseversicheurng" travel insurance, plese click here for further information on the cancellation insurance


Mandatory information 

  • according to the EU-Regulation N. 524/2013 of the European Parliament and of the Council Platform for online dispute resolution for consumer disputes (ODR) to theEuropean Commission: http://ec.europa.eu/consumers/odr/
 
 
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