All you need to know about Hotel Diamant in San Cassiano

Hotel Diamant is located in the heart of San Cassiano, Alta Badia, at approximately 1,545 metres above sea level, just 100 metres from the village pedestrian zone. Address: Str. Micurà de Rü, 29 – 39036 San Cassiano (BZ), Alta Badia, Italy.

Rooms are available from 14:00 on the day of arrival and must be vacated by 10:00 on the day of departure. Any requests for early check-in or late check-out are subject to availability. The late check-out service, including access to the Wellness area and afternoon sweet snack, is available at €30.00 per person.

Reception is open every day from 07:00 to 23:00.

All useful information for your stay is available on our dedicated guest page: hotel-diamant.guest.net

Yes, we welcome dogs and cats. A supplement of €40.00 per animal per day applies (food not included), which includes a small welcome gift. Please note that animals are not permitted in the hotel's common areas, including the restaurant, bar, afternoon snack lounge, and Spa & Wellness area.

American Express and Diners Club are not accepted. Accepted payment methods include cash (up to the amount permitted by law), cheques, debit cards, and credit cards on the Visa and Mastercard networks.

Yes, the tourist tax is €3.80 per person per day and must be paid directly on site. Children under 14 years of age are exempt.

Yes, to confirm your booking a deposit of 30% of the total stay amount is required, generally within 4 days of booking. We also recommend considering the purchase of travel insurance to protect your stay.

No, travel insurance is not mandatory, but it is strongly recommended (European Travel Insurance). If you wish to proceed without it, simply uncheck the "insurance" box during the payment process.

Wi-Fi is complimentary and does not require a password. It is available in all rooms, in the lobby, and in the bar area.

If you have a half-board booking and cannot arrive in time for dinner, please notify the hotel in advance. Check-in is possible until 23:00. For arrivals after this time, you will receive instructions to complete check-in independently.

The Südtirol Alto Adige Guest Pass / Mobil Card is valid from 00:00 on the day of arrival. By contacting the hotel in advance, you can receive all the information needed to use the Pass before check-in.

Yes, gift vouchers are available for stays or Spa treatments. For information please contact us at: info@hoteldiamant.com

Yes, electric vehicle charging stations are available in the hotel garage. The cost is €0.65 per kWh.

Yes, the hotel provides a complimentary covered garage parking space for all guests. Parking outside is not permitted, as the available spaces are reserved for check-in/check-out operations.

We will be happy to advise you and arrange a taxi service. For bookings and information, please visit: www.taxibadia.it

If you are interested in joining our team, please send your CV to: info@hoteldiamant.com. Our management team will carefully review every application.

Most rooms offer a stunning view of the mountain. Some rooms face the rear of the hotel, with a more limited view. Should you have a preference, please let us know at the time of booking.

Rooms are not equipped with air conditioning. Thanks to San Cassiano's alpine climate, summer temperatures are naturally cool and pleasant even in the warmest months.

Yes, all rooms are equipped with a minibar, ensuring maximum comfort during your stay.

Yes, all our rooms feature wooden flooring. We do not use carpeting in the rooms.

Yes, in most room categories it is possible to request a twin bed configuration. Please let us know before your arrival date.

Yes, room service is available at a cost of €15.00 per dish.

Yes, a kettle can be provided upon request. Please let us know before your arrival date

We are unable to guarantee a specific room number or floor. At the time of booking, only the room category is confirmed. Should you have any preferences, please let us know.

The SPA area is open every day from 07:00 to 19:00. The saunas are accessible from 16:00 to 19:00. Our beauty and massage therapist is available every day from 13:00 to 20:00, except on Sundays.

For hygiene reasons, we kindly ask guests to use a towel inside the saunas and to access them and the steam room without wearing a swimsuit.

Children are welcome in the pool, with the request to respect the peace and quiet of other guests. Access to the saunas, however, is reserved exclusively for adults.

Access to the "Gran Ega SPA" wellness area is reserved exclusively for hotel guests, for insurance reasons. However, external guests may book a beauty treatment or massage, subject to availability.

Our Wellness area currently has one dedicated therapist for beauty treatments and massages, so it is not possible to carry out two treatments simultaneously. To check availability, please contact us by email before your stay or speak with our Spa therapist or reception during your visit.

We are unable to guarantee a specific table. Should you have any preferences, please let us know and we will do our best to accommodate your request.

Yes, our half-board arrangement includes a buffet breakfast served from 07:30 to 10:00 and dinner served from 19:00 to 21:00.

No, our restaurant is reserved exclusively for hotel guests.

Yes, external guests are welcome to join for dinner, subject to availability. They may choose between the full 4-course menu at €60.00 per person (or the Gala menu with 5 courses at €80.00 per person) or order à la carte.

Yes, the dinner service can be added at any time, subject to availability. You may choose between the full 4-course menu at €60.00 per person (or the Gala menu with 5 courses at €80.00 per person) or order à la carte.

Yes, upon request our kitchen is happy to prepare dishes specially designed for our youngest guests.

We kindly ask you to inform us of any food intolerances, allergies, or dietary requirements at the time of booking, or before your arrival. This will allow our kitchen to carefully prepare the necessary alternatives for each meal.

No, the hotel is situated in the centre of San Cassiano village. However, we offer a convenient shuttle service connecting the hotel to the Piz Sorega ski lifts, in both directions.

Yes, our shuttle service operates daily during winter from 08:30 to 11:00 and from 14:00 to 17:00. The service connects the hotel to the Piz Sorega lift.

No, ski passes can only be purchased through the official website: shop.dolomitisuperski.com. At the time of purchase, you may select the "hotel pick-up" option to receive your ski pass directly at check-in.

Yes, in partnership with Alta Badia Sport Rental our guests enjoy a 10% discount on all rentals, both in summer (bicycles and sports equipment) and in winter (skis, boots and accessories). For more information: altabadiasport.it

Yes, the hotel has a dedicated games room for children.

Yes, during the summer the hotel offers complimentary guided walking and bike tours in collaboration with Bike & Hike Alta Badia. For more information: www.bike-hike.it. Bookings can be made at reception by 18:00 for the following day's tour.